FAQs & Help
Welcome to the HE website, where we offer a variety of stylish t-shirts and personalized t-shirt customization services. You can easily place your order online through our user-friendly interface and complete the payment securely through a variety of online payment methods. In addition, you can conveniently track your logistics information on our website to know the status of your order at any time. We are committed to providing you with excellent service and making your shopping experience smooth and enjoyable.
Do you ship worldwide?
Yes. We are proud to offer international shipping services. For us, there is nothing more rewarding than bringing great value and service to our customers. We will continue to evolve to meet the needs of all our customers, providing services that exceed all expectations anywhere in the world.
What about customs?
We are not responsible for custom fees once the items have been printed or shipped. By purchasing our products, you consent to one or more packages being shipped to you, and you may get custom fees when they arrive in your country. The custom check may request more shipping time and we are not responsible for that but will help with tracking for you.
How long will my order take?
All orders require 1-3 business days to produce (holidays may be longer). And it almost takes 7-15 days to deliver.
What payment methods do you offer?
International order: PayPal、Shop Pay、Apple Pay、Google Pay、Mastercard、Visa and Klarna。
How do I find my size?
You can find the size chart next to the size option on each product page. Just follow the instructions to find your perfect size. If you are really, very, very struggling, please feel free to contact us
How do you print your clothes?
Our HE garments are made with direct-to-garment (DTG) print-on-demand technology, a revolutionary approach to eliminate waste from overproduction common in the traditional fashion and apparel industries. We use water-based inks that are certified by OEKO-TEX and comply with CPSIA standards to ensure environmental protection and safety. If the above information seems technical, rest assured that our commitment remains the same: to create eco-friendly t-shirts.
Do you offer wholesale business?
Absolute. We expand our wholesale opportunities to specialty retailers who share our passion and want to showcase HE in their stores. All of these are offered at exceptional wholesale prices.